
Making Life Easier for All FEA Members with MemberAssist
- MemberAssist is an official FEA program designed to support all 122,000 members by enhancing recruitment, retention, and engagement
- This high-touch service acts as a one-stop resource for union and district benefits across FEA, NEA, AFT, Creative Benefits, and more
- Members save time and reduce stress with concierge-style help for everyday tasks and to-dos


About MemberAssist
Powered by a partnership between FEA, CBE, and Overalls, MemberAssist offers members a personal assistant-style service to help with everyday tasks while providing centralized access to all benefits from their Local, FEA, NEA, AFT, Creative Benefits, and school district.
MemberAssist, powered by Overalls, helps members manage everyday tasks—saving time and reducing stress. From finding a contractor, and scheduling appointments, to arranging elder care — Members submit a request, and Overalls handles the rest.
It’s also a single source for benefits:
- FEA, NEA, AFT, CBE & Local Benefits
- District Health & Voluntary Benefits
- Find in-network doctors, schedule visits, & more!
How It Works
- Submit a Request: Via app, text, email, or phone—ask for anything from auto help to vacation planning.
- We Take Over: Real U.S.-based experts (not bots!) do the research, make calls, and schedule what’s needed.
- Done for You: Updates are provided throughout. Overalls ensures it’s completed—professionally & confidently.
Why It Matters
- Saves Time – Focus on teaching, not tasks.
- Reduces Stress – Skip the hold music and Google searches.
- Confidential Support – Expert help with care and discretion.
- Improves Well-Being – More time for what really matters.
In 9 FEA Focus Groups, 85 FEA Members and 20 Leaders have used MemberAssist
92% of the feedback was overwhelmingly positive indicating that the program was valuable, time-saving, and effective. Many commented that they saw themselves using it all the time.
From Andrew Spar
“This brings everyday value to our Members in an effort to continue to grow our FEA Membership and to assist with the retention and recruiting efforts of all of our Locals.”
Frequently Asked Questions
Homeowners insurance helps cover your home and personal belongings in a covered loss. In general, homeowners insurance pays for damages and/or losses due to things like theft, fire, severe weather, and injuries due to an accident on your property.
Accidents happen and the weather’s outside of our control. Homeowners insurance is one way to help you prepare. If you own a home and value the things inside, make sure you’re protected with homeowners insurance. Some policies can also cover things like
- A hotel if your home is unlivable
- Roof repair
- Personal property replacement
- Drying out services, and more
With Liberty Mutual, the cost of your home insurance is customizable, so you only pay for what you need. Things that will typically impact the cost of home insurance include:
- The location of your home and the surrounding environment
- The type of weather your state experiences
- The age of your home and systems
- If you have recreational features, like a swimming pool or trampoline
- Injury to you or someone else
- Damage to someone else’s car
- Damaged property
- Where you live
- Your driving record
- How often you drive
- Cost to repair your vehicle
- If your car has safety issues
- Liberty Mutual customizes your insurance so you only pay for what you need
- You could save $950 on auto and home when you bundle your insurance policies*
- We’ve been helping people like you protect what they love for more than 100 years
- We’re rated “A” (Excellent) financial by A.M. Best Company**
Location
Risks like extreme weather, crime rate, and distance to a fire station all can impact your rate.For example, you might pay more for waterfront property or if you’re located in an area prone to mud slides. Construction costs also vary by region, which is another factor that determines your homeowners rate.
Estimated replacement cost
This is different from the current tax assessment or market value of your home. This cost accounts for the actual cost to rebuild the structure of your home. For example, if your home is destroyed in a storm, how much would it cost to rebuild it? The actual cost is the replacement value. This amount includes materials, labor, inflation, and availability of building materials.
Age and condition
This is determined based on specific things like
- Building materials
- Age of the roof
- Renovation of home systems
For older homes, we also factor in whether the building materials are still available and their current market price.
Safety devices
Examples of safety devices can include
- Dead bolt locks
- Burglar alarms
- Smoke detectors
These and other home safety features can help you stay safe and lower the cost of your home insurance policy.
Your deductible
In short, the lower your deductible (what you pay out-of-pocket before coverage kicks in), the higher your premium (what you pay for insurance).
Disclaimer: Discount applies to average percentage off on auto coverages: Bodily Injury Liability, Physical Damage, Uninsured Motorist, Underinsured Motorist, Medical Payments, Personal Injury Protection, Collision and Comprehensive coverages, as applicable by state. Not available in all states and may vary by state. Policy provisions apply.
* Average savings based on a countrywide survey of new customers who reported savings when they switched to Liberty Mutual between 10/2021 and 09/2022. Savings may vary. Comparison does not apply in MA.
** A.M. Best Rating Services, 2022.